Terms of Service

1. About the Partnership Behind ManneFin Loan

Welcome to ManneFin Loan. This application is an Indian loan app developed and maintained by Manne Fintech Private Limited, operating under legal partnership with INTLOW LEASING AND FINANCE PRIVATE LIMITED, a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India. All loans disbursed through this platform are issued solely by INTLOW LEASING AND FINANCE PRIVATE LIMITED ("Lender"). ManneFin Loan acts as the digital interface that enables users to interact with the lender and access loan-related services, while the technology and support infrastructure are provided by Manne Fintech Private Limited ("Loan Facilitator"). Together, the platform, lender, and service provider ensure that users receive a secure, seamless, and regulated digital credit experience.

2. Who May Use the App

• Be an Indian citizen residing in India;
• Be at least 18 years of age;
• Possess a valid PAN card, Aadhaar card and Aadhaar-linked mobile number;
• Provide accurate financial and personal information for verification;
• Consent to data usage and credit assessment as per applicable laws.

3. Scope of Services – What You Get

• Access to personal loan products ranging from ₹2,000 to ₹80,000;
• Loan durations of 6 to 12 months;
• Real-time eligibility checks;
• Document submission and KYC processing;
• Loan application, approval, disbursement, and repayment tracking.

All credit is disbursed and underwritten solely by INTLOW LEASING AND FINANCE PRIVATE LIMITED, a registered NBFC, based on your verified information and credit profile. ManneFin Loan and its technology partner facilitate only the digital journey; credit decisions and fund disbursements are entirely under the Lender's discretion.

4. Your Consent & Digital Footprint

By using this app, you grant us permission to:

• Collect, process, and share your personal and financial data with the Lender and authorized third parties;
• Access device data (location, SMS, Camera etc.) strictly for credit assessment, fraud prevention, and compliance purposes;
• Contact you via call or email regarding your loan application, approval status, repayments, or promotional offers.

Data will be processed and stored in accordance with applicable RBI regulations and privacy laws.

5. Loan Terms - What You Should Expect

• Loan Amount: ₹2,000 - ₹80,000
• Duration: 6 to 12 months
• Interest Rate: 2.1% per month
• Processing Fee: 3% (deducted from disbursed amount)
• Maximum APR: 29%(includes interest and processing fee. Calculated based on ₹10,000 loan over 12 months with ₹300 fee and ₹12,520 total repayment)

All charges will be clearly displayed prior to your final acceptance. You are strongly encouraged to read the loan summary before proceeding.

6. Repayment Conduct & Consequences of Delays

When you accept a loan offer via the ManneFin Loan platform, you enter into a legally binding repayment agreement with INTLOW LEASING AND FINANCE PRIVATE LIMITED, the registered NBFC lender. You are expected to fulfill your repayment obligations in full and on time as per the agreed terms.

(1) Repayment Methods & Flexibility

In-App Payments Only:
All repayments must be made directly through the ManneFin Loan mobile application using supported payment methods. External or third-party payment channels are not accepted.

Partial Repayment Supported:
You may repay your loan in parts (partial payments) prior to the due date, as long as the entire outstanding amount is fully repaid by or on the due date.

Early Repayment Allowed:
You are welcome to repay your loan before the scheduled due date. No additional early repayment charges apply.

(2) Overdue Handling & Late Charges

Failure to repay the full outstanding loan amount by the scheduled due date will result in your loan being marked as overdue, and the following consequences will apply:

Overdue Penalty Interest:
A daily penalty fee ranging from 0.3% to 0.8% per day will be applied to the overdue principal amount. The exact rate may vary depending on the borrower's risk profile, repayment behavior, and applicable product terms.

Credit Score Impact:
Delays or defaults may be reported to RBI-approved credit bureaus, which could negatively affect your credit history and reduce your eligibility for future credit.

Recovery Actions:
As per RBI and Indian law, appropriate recovery actions may be undertaken, including reminders via SMS, calls, or engagement of authorized collection partners.

(3) Repayment Extension

You must pay the applicable extension handling fee within 24 hours of your request.

Upon successful payment, your repayment due date will be extended by a set number of days (as communicated during the request process).

During this period, no overdue charges will apply, but failure to repay after the extended term will result in standard overdue penalties.

7. Grievance Redressal & Support Protocol

Lender
INTLOW LEASING AND FINANCE PRIVATE LIMITED
Website: https://www.intlow.com
Email: contact@intlow.com
Address: 66A/2 Kankulia Road, DLAT D, Kolkata - 700029

Platform Provider
Manne Fintech Private Limited
Website: https://www.mannefintech.com
Email: info@mannefintech.com
Address: 7-2-990, SRT-735, Sanath Nagar, Hyderabad - 500018

We aim to resolve all user complaints within 10 working days in line with RBI's digital lending guidelines.

8. Legal Ground & Arbitration Clause

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising from use of the app or services shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana. Disputes may also be resolved through arbitration per the Arbitration and Conciliation Act, 1996.

9. Policy Updates & Communication Protocol

We reserve the right to revise these terms at our sole discretion. Continued use of the platform following updates implies your acceptance of the revised terms. We encourage you to check this section periodically.